4560 Nine Mile Point Road

Fairport, NY 14450

(585) 377-1810

5 days a week 8:30am - 4:30pm

Our Philosphy

Serving the community for over 30 years

For over 30 years, Family Services Communities has provided support services to families and individuals throughout the Rochester region. With communities in the City of Rochester, NY and Fairport, NY, our team and board of directors are committed to the safety, independence, health, and happiness of those we serve. Our enriched housing communities throughout the area provide low- and middle-income seniors with supportive, welcoming housing communities. Our services to our residents are responsive, inclusive, and innovative, and we strive to help individuals age in a place with dignity.

Our Mission

To encourage older adults to live independent, safe, healthy and dignified lives. We are driven to do all we can to preserve the independence, ensure the safety, maintain the health, and increase the dignity of those we serve.

Our Vision

We envision communities with affordable and accessible support services which promote the best possible quality of life for the older adults we serve.

Core Values

Family Community Services is driven by:

  • Client Satisfaction (as measured by our clients and funders)
  • Quality Assurance (meeting or exceeding all applicable Accreditation and licensing standards and continuous quality improvement)
  • Cost-effectiveness (providing services highly valued by both our clients and funders)
  • Inclusiveness (reflecting equitable concern for all individuals without regard to race, creed, national origin, gender, sexual orientation, age, disability, marital status, or ability to pay)
  • Cultural Competence (ensuring our ability to be inclusive)
  • Innovation (changing appropriately to reflect community needs and priorities)
  • Collaborative Relationships (developing relationships with other organizations)
  • A Well Trained Staff and Board (to fulfill the agency mission)
  • Moral and Ethical Responsibility (to our clients and funders)

Support & Services

Enriched Housing residents are independent and active, knowing that there is someone there if they need assistance. Enjoying the privacy of their own apartments, residents are assured of help through a coordinated variety of support services including:

  • Private one-bedroom apartments
  • Emergency call cords
  • Handicapped-accessible
  • Full Kitchen
  • Private bathroom
  • Weekly housekeeping and laundry
  • Personal care and assistance with bathing
  • Medicine management (at the Northfield and Jonathan Child apartments)
  • Three daily meals
  • Jonathan Child Apartments and The Northfield have Breakfast, Lunch, and Dinner in a dining room
  • Danforth, and Hudson Ridge have breakfast and lunch in a dining room and dinner is provided in their apartment.
  • Lunch is the large meal of the day.
  • Special diets available
  • Coordinating services with individual needs
  • Assisting with managing benefits with New York State and Monroe County DSS
  • Arranging transportation for appointments
  • Scheduling medical appointments
  • Managing finances
  • In-house social & recreational activities
  • Regular community outings
  • Bill-paying and money management services
  • Assistance in qualifying for available benefits
  • One monthly charge for service and rent